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HOW TO ORDER
before your order |
Payment |
Shipment |
Whole sale
Before your order
No minimum
order required, please feel free for shopping. Our order steps are so easy
to follow:
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Step 1:
Make your selections from our plant catalogue located on our
main website. Mixed variety and types of plants could be
acceptable. No minimum order required.
Step 2
: Send us those plants list asking for a quote at
plants@plumerin.com
Our shipment basis is by registered airmail. If you wish us
to ship EMS (Express Mail Service), please advise.
Step 3
: Your inquiry would be read and response for quotation
within 24 hours. We will quote prices to you in US dollars
for plant cost and ship cost.
Step 4
: Complete payment via Paypal or Western Union only.
Step 5
: Once you have paid via Paypal, we will acknowledge receipt
of your order by email.
Step 6
: Plant preparation and Phytosanitary Certificate
Application process will take around 5 – 7 days.
Step 7
: After receiving the export permits, we will notify
customer via email that we are ready to ship order. When we
have shipped order, we will inform you tracking number.
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Payment
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1. Payment
by
Paypal or Western Union
is preferable only.
Please be confidence to use Paypal since it provides
service worldwide and have excellent security, Please
visit web site
www.paypal.com
Western Union is the most convenience way to send money
worldwide. Please find the nearest location at
www.westernunion.com
2. Payment in full should be made within 7 days of your
invoice receipt either by Paypal or Western Union. We
will commence processing your order upon receiving full
payment. If we have not received payment within 7 days,
your order will be cancelled. |
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Shipment
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Shipment |
Plant and Packing |
1.
We ship worldwide by registered international airmail from Thailand
offered by Thai post.
2. We will keep you informed once shipment is made by giving you tracking
number. Every effort will be made to ship within one week after
receiving your payment.
3. Shipment may take 10 or more business days to arrive. Exact delivery
time varies by location.
4. Express Mail Service could be provided, if desired.
5. Combined shipment is possible with discounts granted on shipping cost
for multiple purchases.
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The
plant pictured is the typical plant you will receive. We make sure
to see flowers before putting them on our website. Please ensure
that you will get the perfect healthy plant from Plumerin. We offer
only TOP quality plants for exporting and customer satisfactory is
our major concern.
Our packing is professional with high experience team who put every
effort to ensure that plants will be safe and reaches you in best
conditions. All plants will be shipped bare root, without soil or a
pot. We ship your plants with special export packing and
international standard secure boxes. Super care of all shipments, we
take it seriously for you. |
Customer
Note:
Make sure you can comply with import
requirements of your country and send us import permits or other
documentation that are required to be send with the shipment
Refund policy
1) We offer replacement and 100% refund upon
our claim approval.
2) We will make every effort to replace any plant or resolve any problem.
Pease let us know immediately upon your plumeria receipt if there is
problem.
Wholesale customers
Wholesale inquiries are always welcome.
Australian and New Zealand Customers:
We currently do not arrange shipments to
Australia and New Zealand.
Phytosanitary Certificate
To
support our customer not to face with any problem with customs in your
country, we will include phytosanitary certificate in all packages with
no extra charge.
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